50+
支持的渠道
3x
更快响应
85%
节省时间
98%
客户满意度
您需要的一切 集于一处
多渠道收件箱
在统一时间线中查看WhatsApp、Telegram、Instagram、Email等所有消息。
团队协作
分配对话给团队成员，留下内部备注，实时协作。
智能路由
根据技能、可用性或关键词自动将对话路由到合适的团队成员。
快捷回复
使用预设回复节省时间。支持动态变量个性化。
对话标签
使用自定义标签组织对话，便于跟踪和报告。
客户档案
查看每个对话的完整客户历史和上下文。
团队收件箱FAQ
What channels does the Team Inbox support?
Dexo.chat Team Inbox supports 50+ channels including WhatsApp, Telegram, Instagram, Facebook Messenger, Email, SMS, WeChat, LINE, Viber, and web chat.
How many team members can use the inbox?
Depending on your plan, you can have 3 to unlimited team members. Each member can be assigned specific channels or conversation types.
Can I assign conversations to specific team members?
Yes, you can manually assign conversations or set up automatic routing rules based on skills, availability, language, or keywords.
Is there a mobile app?
Yes, Dexo.chat has mobile apps for iOS and Android so your team can respond to messages on the go.
探索更多
发现相关的产品、解决方案和渠道，它们配合使用效果更佳。