One Inbox for
All Your Conversations
Consolidate WhatsApp, Telegram, Instagram, Email, and 50+ channels into one collaborative inbox. Never miss a message.
Everything You Need in One Place
Multi-Channel Inbox
View all messages from WhatsApp, Telegram, Instagram, Email, and more in one unified timeline.
Team Collaboration
Assign conversations to team members, leave internal notes, and collaborate in real-time.
Smart Routing
Automatically route conversations to the right team member based on skills, availability, or keywords.
Canned Responses
Save time with pre-written responses for common questions. Personalize with dynamic variables.
Conversation Tags
Organize conversations with custom tags for better tracking and reporting.
Customer Profiles
See complete customer history and context for every conversation.
Team Inbox FAQ
What channels does the Team Inbox support?
Dexo.chat Team Inbox supports 50+ channels including WhatsApp, Telegram, Instagram, Facebook Messenger, Email, SMS, WeChat, LINE, Viber, and web chat.
How many team members can use the inbox?
Depending on your plan, you can have 3 to unlimited team members. Each member can be assigned specific channels or conversation types.
Can I assign conversations to specific team members?
Yes, you can manually assign conversations or set up automatic routing rules based on skills, availability, language, or keywords.
Is there a mobile app?
Yes, Dexo.chat has mobile apps for iOS and Android so your team can respond to messages on the go.
Explore More
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Customer Conversations?
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