Acceptable Use Policy
Last updated: February 18, 2026
This Acceptable Use Policy outlines the rules and guidelines for using Dexo.chat services responsibly.
Permitted Use
- Sending transactional messages (order confirmations, shipping updates)
- Customer support communications
- Marketing messages to opted-in contacts
- Internal business communications
Prohibited Activities
- Sending spam or unsolicited bulk messages
- Sending content that is illegal, harmful, or offensive
- Phishing, fraud, or deceptive practices
- Violating third-party intellectual property rights
- Attempting to bypass rate limits or security measures
- Sharing account credentials with unauthorized users
- Using the service for illegal activities
Messaging Guidelines
- Obtain proper consent before sending marketing messages
- Honor opt-out requests within 24 hours
- Include clear sender identification
- Comply with all applicable messaging regulations (TCPA, GDPR, etc.)
Enforcement
Violations may result in account suspension or termination. We reserve the right to remove content that violates this policy.
Report Abuse
Report policy violations to [email protected]
COSMODATA - FZCO
License number: 15799
IFZA Dubai Building A3, Premises No A3 L3 310 C, Dubai Silicon Oasis, Dubai, UAE