Dexo.chat + Shopify
Turn Shopify browsers into buyers with WhatsApp & AI
Connect your Shopify store with Dexo.chat to engage customers on WhatsApp, recover abandoned carts, send order updates, and provide instant support.
Key Features
Powerful integration for smarter customer communication
Abandoned Cart Recovery
Automatically send WhatsApp messages to customers who left items in their cart. Recover up to 25% of abandoned carts.
Order Notifications
Send automatic order confirmations, shipping updates, and delivery notifications via WhatsApp.
Product Catalog Sync
Sync your Shopify products to WhatsApp catalog for easy browsing and ordering.
Customer Support
AI chatbot handles common questions about orders, shipping, and returns 24/7.
Use Cases
- Recover abandoned carts with personalized WhatsApp messages
- Send order confirmations and shipping updates automatically
- Answer product questions instantly with AI chatbot
- Process returns and exchanges via WhatsApp
- Send promotional offers to opted-in customers
Setup Guide
Install Dexo.chat app from Shopify App Store
Connect your WhatsApp Business account
Configure automated messages for cart recovery and orders
Test the integration with a sample order
Frequently Asked Questions
How long does the Shopify integration take to set up?
The setup takes about 5-10 minutes. Just install the app, connect your WhatsApp Business account, and you're ready to go.
Can I customize the automated messages?
Yes, all message templates are fully customizable. You can personalize with customer name, order details, and more.
Does it work with Shopify Plus?
Yes, Dexo.chat works with all Shopify plans including Shopify Plus with additional enterprise features.
Can I segment customers for targeted messages?
Absolutely. Sync customer tags from Shopify to create targeted WhatsApp campaigns.
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