智能 自动化
自然语言理解
AI代理理解客户消息中的上下文、意图和情感。
多语言支持
自动检测并以100+语言回复,无需手动配置。
知识库集成
使用您的文档、FAQ和网站训练AI,提供准确答案。
智能交接
将复杂对话无缝转接给人工客服,保留完整上下文。
对话记忆
AI记住之前的互动和偏好,提供个性化服务。
自定义工作流
为潜在客户筛选、预约等构建自定义AI工作流。
AI代理FAQ
How intelligent are the AI agents?
Our AI agents use advanced NLP to understand context, sentiment, and intent. They can handle complex multi-turn conversations and learn from your knowledge base.
Can AI agents hand off to human agents?
Yes, AI agents automatically detect when they cannot resolve an issue and seamlessly transfer the conversation to a human agent with full context.
What languages do AI agents support?
Our AI agents support 100+ languages and can automatically detect the customer's language to respond appropriately.
How do I train the AI on my business?
Simply connect your knowledge base, FAQs, or website. The AI learns from your content and can be fine-tuned with custom responses.
探索更多
发现相关的产品、解决方案和渠道,它们配合使用效果更佳。