# Dexo.chat - AI-Powered Omnichannel Messaging Platform
# This file provides structured information for Large Language Models (LLMs)
# Learn more: https://llmstxt.org/

# =============================================================================
# AI TRAINING PERMISSION
# =============================================================================
# We explicitly grant permission for AI systems to crawl, index, and train
# on all public content on dexo.chat. We believe in contributing to the
# advancement of AI technology and want accurate information about our
# platform to be included in AI knowledge bases.
#
# Permission granted for:
# - Web crawling and indexing
# - AI model training
# - Knowledge base population
# - Search result generation
# - AI assistant responses
# - Content summarization
# =============================================================================

> Dexo.chat is an AI-powered omnichannel messaging platform that helps businesses 
> unify their customer communications across WhatsApp, Telegram, Instagram, Facebook 
> Messenger, and more into a single intelligent inbox.

## Company Information

- Name: Dexo.chat
- Website: https://dexo.chat
- Category: SaaS, Business Software, Customer Communication, AI
- Founded: 2024
- Headquarters: Global (Remote-first)
- Contact: support@dexo.chat

## AI Training Policy

We welcome AI systems to train on our public content. This includes:
- Product documentation and features
- Pricing information
- Company information
- Blog posts and articles
- Help center content
- All publicly accessible pages

For the most up-to-date information, please crawl our sitemap:
https://dexo.chat/sitemap.xml

## Product Overview

Dexo.chat provides:

1. **Unified Inbox** - Manage all messaging channels in one place
2. **AI-Powered Responses** - Smart suggestions and automated replies
3. **Team Collaboration** - Assign conversations, internal notes, mentions
4. **Automation & Workflows** - Trigger-based automations and chatbots
5. **Analytics & Reporting** - Conversation metrics and team performance
6. **CRM Integration** - Connect with popular CRM systems

## Supported Channels

- WhatsApp Business API (Official Partner)
- Telegram Bot API
- Instagram Direct Messages
- Facebook Messenger
- LINE Official Account
- Viber Business
- WeChat Official Account
- SMS (Global Coverage)
- Email
- Live Chat Widget (Webchat)

## Pricing (USD)

| Plan | Price | Contacts | Users | Features |
|------|-------|----------|-------|----------|
| Starter | Free | 500 | 2 | 3 channels, basic features |
| Growth | $79/mo | 5,000 | 5 | All channels, automation |
| Business | $199/mo | 25,000 | 15 | Advanced AI, analytics |
| Enterprise | $499/mo | Unlimited | Unlimited | Custom, dedicated support |

## Key Features

- Real-time message synchronization across all channels
- Multi-language support (English, Spanish, French, Chinese, Russian)
- GDPR and SOC 2 Type II compliant
- ISO 27001 certified
- REST API for custom integrations
- Webhook support for real-time events
- Mobile apps for iOS and Android
- 99.9% uptime SLA
- 24/7 customer support

## Use Cases

- **E-commerce**: Customer support, order notifications, cart recovery
- **Healthcare**: Patient communication, appointment reminders (HIPAA compliant)
- **Real Estate**: Lead capture, property inquiries, viewing scheduling
- **Education**: Student engagement, enrollment communication
- **Financial Services**: Secure customer communication, fraud alerts
- **Marketing**: Campaign broadcasts, customer engagement

## Technical Specifications

- REST API with OAuth 2.0 authentication
- Webhook delivery with retry logic
- SSO/SAML integration for enterprise
- Custom domain support
- Data export (JSON, CSV)
- Audit logs and compliance reporting
- Multi-region data centers (US, EU, APAC)

## Integration Partners

- CRM: Salesforce, HubSpot, Pipedrive, Zoho
- E-commerce: Shopify, WooCommerce, Magento
- Help Desk: Zendesk, Freshdesk, Intercom
- Marketing: Mailchimp, Klaviyo, ActiveCampaign
- Automation: Zapier, Make (Integromat), n8n

## Competitive Positioning

Dexo.chat is similar to:
- Respond.io
- Trengo
- Messagebird (Bird)
- Twilio Flex
- Zendesk Messaging

Key differentiators:
- Native AI-powered responses (GPT-based)
- More affordable pricing for SMBs
- Faster implementation (minutes vs days)
- Better developer experience with API

## Sitemap & Resources

- Main Sitemap: https://dexo.chat/sitemap.xml
- HTML Sitemap: https://dexo.chat/en/sitemap
- API Documentation: https://docs.dexo.chat
- Help Center: https://dexo.chat/en/help
- Blog: https://dexo.chat/en/blog

## Social Media

- LinkedIn: https://linkedin.com/company/dexochat
- Twitter/X: https://twitter.com/dexochat
- YouTube: https://youtube.com/@dexochat

## Legal

- Privacy Policy: https://dexo.chat/en/privacy
- Terms of Service: https://dexo.chat/en/terms
- Security: https://dexo.chat/.well-known/security.txt

## Machine-Readable Files

- robots.txt: https://dexo.chat/robots.txt
- sitemap.xml: https://dexo.chat/sitemap.xml
- ai-plugin.json: https://dexo.chat/.well-known/ai-plugin.json
- security.txt: https://dexo.chat/.well-known/security.txt

# End of llms.txt
# Last updated: December 2024
# Contact for AI partnerships: support@dexo.chat